This business was started twenty-four years ago by the current owner after he completed college. They are definitely a leader in the field of third party restaurant delivery in their three county service area. They represent approximately 71 restaurants in Dauphin County, 55 in Lancaster County and approximately 55 in York County as well. Customers order food either on line or via telephone and one of the 67 drivers is assigned the responsibility for the pick-up and delivery of the food.
The businesses current main location is in York, PA. This seller owns this building and is willing to lease it to a new owner, however he is not interested in selling the building. It is a converted stand alone building. Rent is $650/month and includes utilities. New owner may opt for a smaller office. 2nd Location is in Harrisburg, PA. This is a small one room office within an office building. Rent is $300/month and current lease is month to month. 3rd Location is in Lancaster, PA. This is located in a retail strip mall on the side of the complex. Rent is $300/month and current lease is month to month.
The growth of the three primary counties this business serves are growing rapidly, in fact Cumberland County is the fastest growing county in the state of Pennsylvania. Therefore, besides the growing trend of people and businesses wanting food delivered from all levels of restaurants, the population increase and number of businesses coming into the area are creating tremendous growth opportunities in this industry. According to the current owner, by far the fastest way to grow the revenue of this business is to make a concentrated effort to focus on corporate business. Restaurants are interested in penetrating this market as well and to prove this point they are actually willing to provide complimentary food to this company to pass on to potential corporate customers. Best way to grow this business is to develop contacts and relationships with corporate secretaries and administrative office personnel. Another logical way of growing the business is to expand the geographical areas you service. Lastly, expand the effort put into social media and use this technology to reach a large and targeted demographic by running Facebook promotions etc.
This company was way ahead of the curve when they started providing third-party delivery services twenty-four years ago. The competition back then was minimal. In the last few years, national players have appeared on the scene. One would expect they would take sales away from the company. However, in the first 3 quarters of 2018, sales are up 30-40% over the prior year compared to the same time frame last year. The national players have helped educate the local consumer that 3rd party delivery exists. They can service the chain and national restaurants, but they have been unsuccessful servicing the local restaurants. Customers prefer local restaurants more than national brand restaurants. In addition, the company's drivers check the orders like a waiter or waitress, target corporate customers, require drivers to be uninformed, print a 60+ page menu guide and can use social media to work one on one with the local restaurant owners to grow and out maneuver the slower moving bigger players. Providing a good variety of restaurant choices, superior customer service and local presence WINS.
Other Business Interests--Owner started this business right out of college and has worked it and grown it for 24 years.
Will train for 4 weeks @ $0 cost. This is a service business providing third party restaurant delivery. It is a relationship based business involving both restaurant owners and delivery customers.