MergerPlace

B2B Call Center with Captive Clientele

Michigan


  • Asking Price: $950,000
  • Gross Income: $1,213,228
  • Cash Flow: $260,593
  • Real Estate: Not Disclosed
  • Inventory: Not Disclosed
  • FF&E: $38,231
  • Listing ID: #205192
  • Established: 1985
  • Employees: 32

Business Description

We are pleased to present an excellent opportunity to get into a niche industry with very little competition.
This long established business specializes in providing customer follow up services allowing its clients to gain valuable insight and improve their performance, customer satisfaction and CSI scores.
This business is approved vendor for several nationwide outlets as well as numerous independent clients.
The owner’s responsibilities include customer interactions, new client set up, all financial and payroll and technology maintenance as needed. In addition, there are 2 Managers/Supervisors, 2 Administrative Assistants, 4 trainers/CSRs, and 26 Customer Service Representatives.

The owner is looking for a solid candidate to take his business to the next level and will be willing to assist as needed to insure smooth transition.

More information is available with signed Non-Disclosure.


Business Details

Primary Business Category: Services - Business
Location: Michigan

Company Information

Year Established: 1985
Home Based: No
Franchise: No
Relocatable: No
Number of Employees: 32

Financial Information

Asking Price: $950,000
Gross Revenue: $1,213,228
Cash Flow: $260,593
FF&E: $38,231
Seller Financing Available: Yes

Property Information

Facilities:

The company currently operating out of 6,000 sq ft facility, very favorable lease is in place until July 2020 with one 3 year option to renew. The office is furnished with 42 stations with room to expand.

Growth & expansion opportunities:

The company currently does no advertisement, all sales come through referrals. With fresh energy and ideas of the new owner, this company is poised for significant growth.

Competition:

Effective processes and outstanding reputation allows this company to remain competitive on the market.

Reason for selling:

Retirement

Support & Training:

The owner will provide adequate training to insure smooth transition.

Contact Business Seller

This form may be used only to contact the seller of this specific business listing. Please do not use this form for any other purpose.

Business Listed By:

Tanya Popov

Inix Consulting and Brokerage